Credit note numbers are assigned by default when this is created, using the default credit note numbering option setup.This will appear as the invoice / credit summary note. (Optional) Type a 'reason' for the invoice being canceled.Choose the top 'cancel the invoice' option in the pop-up window.This means that the transactions and the agreed fee can be re-invoiced to the client on a new invoice created. The invoice document hasn't been sent out (shared, emailed, posted) to the client yet, so you can still make amendments to the invoice document.Ĭanceling an invoice marks the original invoice document as credited, and returns all the attached transactions to WIP. Use this method when a finalized invoice has already been created, and invoice has now been found to be incorrect. This can be printed on a write-off credit note document. Reason - type a reason to explain why this write-off credit note is being created.In the write-off credit note creation page enter the following (optional) details, or leave these items set to the default values. Click to open the invoice for which you want to create the write-off credit.Write-off the value to stop it appearing in the aged debtor reports. For example the client has gone out of business and now is unable to pay the full amount of the invoice owing.Īdd a payment for the part of the invoice that the client can pay, and the write-off the outstanding value. Use the write-off credit note option when the unpaid owing invoice value will not be paid by the client. Check that value for the credit note is correct in the totals section.In the stages table create the credit note value by entering either the percentage or dollar value that you want to credit (ex tax) for each of the stages.Choose either the 'invoice date', 'today's date', or select a date from the calendar. Credit date - set the date for the credit note document.Prefix and number - select an alternate credit note number prefix, and assign the next available number in the sequence.This can be printed on a credit note document. Reason - type a reason to explain why this credit note is being created.Enter the following general (optional) credit note details:.Select the page actions button and select the 'cancel or credit invoice' option.Click to open the invoice for which you want to create the credit note.The transactions now need to be credited against this invoice, and re-invoiced to the client on a future invoice.Ĭreate a credit to 'discount' the invoice by: Another example is that the wrong transactions (timesheets and expenses) were attached the invoice, the items were meant to be invoiced next month. There are two types of credit notes that can be created using this option, one that discounts the client a fixed value, and the second option where you build the credit note value by selecting which transactions to return to WIP.įor example this could be a dispute about the project works completed to date and the project manager is offering a $500 discount. Actions availableĬredit notes are created for invoices when there is a dispute about the amount the client will pay for the invoice. Used when a client has gone out of business and cannot pay the invoice.Ĭreate a credit note to re-do an invoice document, or provide the client with a discount. Write off the owing invoice value - this method will write-off the owing invoice value, as the client is not going to pay this invoice.There is an invoice dispute that the manager has resolved by agreeing to apply a discount to the invoice of $500.00. Discount the invoice - this is the credit note method which allows you to apply a discount to the invoice by an entered value.Used when the invoice was created by mistake, or the wrong transactions were attached to the invoice. Canceling the invoice - this method creates a credit note for the entire invoice, and returns all the attached transactions to WIP.Select which of the credit note options to use based on your current reason for creating a credit document: Credit notes are created for the entire original invoice value (cancel credit), or for part of the original invoice value (credit discount or write-off). What are credit notes?Ī credit note are created to send a document to the client showing they have been refunded an amount from a previous invoice. Tip: Learn more about printing credit note documents.
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